Fast Food Worker Refuses to Serve English Speaking Customers

Fast Food Worker Refuses to Serve English Speaking Customers
Fast Food Worker Refuses to Serve English Speaking Customers

Here in the United States, we speak American. Sure, we have citizens who speak other languages: Spanish, Chinese, German, you name it, it’s here. That’s great! Diversity is a fantastic thing – at least when it comes to legal, non-deplorable immigrants and new citizens who work hard to actually become American (including speaking the English language).
Except…apparently, that’s no longer how it works, because fast food workers are now refusing to serve English customers in English. Hungry? Too bad, no food for you unless you speak Spanish. This one will really have you steaming!

Key Facts

• The incident in Hialeah, Florida, unfolded like this: local resident Alexandria Montgomery felt a bit hungry. Like many of us have done before, she headed down to her local Taco Bell to refuel. Sensible so far, right?
• As she pulled up to the drive-thru window, she was immediately greeted by a Spanish-speaking employee. That’s pretty normal, but instead of trying her best to serve her, the worker immediately refused to serve her – or even speak English!
• “No habla inglés!” the worker says in this video, gesturing for her to leave the line and drive away. Montgomery can be heard in the background protesting, and who wouldn’t? Sensibly, she asked for a manager…but she didn’t get one.
• Instead, the Spanish-speaking-only employee replies to her (again in Spanish). “She is in her house sleeping,” she says, waving at Montgomery to leave and closing with, “Honey, I have a car behind you.” And then she shut the window in her face.
• Montgomery, at this point, is sitting in her car, clearly baffled. She doesn’t move, because like most of us, she’s probably wondering if this event is really unfolding the way it does. Suddenly, the window opens back up and the Spanish continues.
• “Can you move, please?,” the worker unleashes. “I have an order behind you. There is no one who speaks English. This is Hialeah, I’m sorry.” Montgomery, who is filming the incident, replies. “I’m trying to order and she’s telling me I can’t order because she doesn’t speak English. Who’s wrong?” she says.
• Then, to throw salt in her wounds, two more employees come to the window. They don’t speak English, either, and they don’t move to help Montgomery. They ignore her completely. Finally, Montgomery leaves, because what else is she supposed to do?
• The worker, who is apparently named Luisa, made strange comments during the exchange. “This is Hialeah.” What does that mean? Did someone forget to tell her that Hialeah is in America, which speaks English predominantly?
• Hialeah IS home to a large Latino population, so having Spanish-speaking workers probably makes sense. But to have workers who can’t speak English? That’s simply unacceptable. Someone needs to be able to serve American customers in their own native language.
• Fortunately, Taco Bell agreed. Luisa has been fired and the company released a statement confirming the change. “This does not meet our customer service expectations. We have worked quickly to resolve with the customer to ensure this doesn’t happen again.”
• Montgomery also posted to her Facebook, unleashing comments we completely agree with. “Hialeah is still part of Florida and, as far as I remember, correct me if I’m wrong, Florida is part of the UNITED STATES OF AMERICA, it’s a country where English is the language we speak.”
• Some leftists have tried to spin the issue into discrimination, but even Latinos agree it was ridiculous. Another commenter on Montgomery’s profile goes as far as to call it a “shame for the Hispanic / Latino community,” which it indeed is.